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Emergency Medical Services/Ambulance FAQs



6 Church Street
Gardiner, Maine 04345
Emergency - Dial 911

What are the operating hours of the Gardiner Ambulance Service?
The Gardiner Ambulance Department is open 24 hours a day, 365 days a year to serve the public.

How do I report an incident?
Emergencies can be reported by calling 911. An emergency can be defined as those situations where anyone is seriously hurt and in need of immediate paramedic care.   All other ambulance business can be done by calling our business line at 582-1000.

What areas are serviced by the Gardiner Ambulance Service?
We provide services  to the City of Gardiner as well as the towns of Chelsea, Farmingdale, Litchfield, Pittston, Randolph, and West Gardiner, which encompasses an area of approximately 240 sq. miles.  

What hospitals do we transport to?
Patients who are transported are taken to the closest appropriate facility according to Maine EMS protocols.

Why would you be transported to an alternate hospital rather than the one you requested?
We work under the guidance of medical control which is hospital based and at times patients are transferred to a different facility to better handle their emergency conditions.

The Gardiner Ambulance Service has recently started transport services.  The transport services are provided to those with physician authoriztion and pre-scheduling.
Who do I contact to with insurance information?

If you were unable to provide insurance information at the time of services.  For questions pertaining to an ambulance bill or to provide insurance please call 1-800-488-4351, ext. 1034.  

For quicker service please have the following information accessible:

Your bill or,

Date of Service and,

Insurance Information

For services prior to December 1, 2009, please call 207-582-1000.


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Gardiner City Hall, 6 Church Street, Gardiner, ME 04345 (207) 582-4200
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